Frequently Asked Questions (FAQ)
Find Answers
Welcome to our Frequently Asked Questions (FAQ) section, designed to provide you with quick and comprehensive answers to common queries about our services and offerings. At World Roots Travel, we understand the importance of clear and accessible information, whether you’re planning your next adventure, customizing a tour package, or seeking assistance with bookings. From details about our destinations and services to payment options and travel policies, this section covers it all. If you have additional questions or need personalized support, our dedicated team is always ready to assist you. Explore our FAQs and start planning your unforgettable Sri Lankan journey!
Frequently Asked Questions (FAQ)
We offer a wide range of travel services, including customized tour packages, hotel bookings, transportation, and guided tours across Sri Lanka.
You can book a tour by visiting our website, contacting us via email or phone, or visiting our office. We’re happy to assist you in creating your ideal travel itinerary.
We cover all major tourist destinations in Sri Lanka, including Kandy, Sigiriya, Galle, Anuradhapura, Nuwara Eliya, Yala, Dambulla, Hikkaduwa, and more.
Yes, we provide convenient airport pickup and drop-off services to ensure a seamless start and end to your journey.
Absolutely! We specialize in creating personalized tour packages tailored to your preferences, budget, and interests.
We accept major credit/debit cards, bank transfers, and online payment gateways. Specific payment options will be communicated during booking.
Yes, all our guides are certified professionals with extensive knowledge about Sri Lanka’s culture, history, and natural attractions.
Yes, we offer family-friendly tours, group packages, and special arrangements for corporate groups or large parties.
Travel insurance is not included in our packages, but we can recommend reliable insurance providers if needed.
Our cancellation and refund policy depends on the package and timing of cancellation. Please refer to our terms and conditions or contact us directly for details.
